Our privacy policy

Tranter believes that your personal data belongs to you. We aim to respect and process your personal data with due care at all times. When visiting our websites, you shall feel confident that your privacy is respected. The purpose of this policy is to inform you of the types of Personal Data we collect when you use Tranters website or interact with Tranter in any way and the steps we take to protect and safeguard your personal information.

This policy and its principles apply to personal identifiable information we ask for and that you provide. By this we mean information that directly or indirectly identifies you, such as your name, physical address, e-mail address, IP number or any other work related contact details. We aim to process personal data that is adequate, relevant and not excessive in relation to the purpose for which it has been collected. We believe in being transparent about the types of personal information and why we collect your information. We only collect and process personal information where we have lawful grounds to do so, and in accordance with Data Privacy Laws.

On request, Tranter will provide you with further information regarding our processing and protection of your personal data when visiting our websites or communicating with us through other channels. Please see the contact section below.

Where you request to receive technical articles, marketing and promotional material, general information, joins a webinar or connect with us online, we may (depending on type of contact you request) collect the following personal identifiable information, for example:

• Contact details (e-mail, address, phone, professional title or role), company name and language preferences;
• Event, meeting (including feedback about content and services at events you attend through surveys), travel Information;
• Where connecting on social platforms, we may also collect information you submit or post to and from our Services.
• We may also collect your precise, real-time location using the information available in your browser. With technology from HubSpot and installed geo-location on our web site.
• it or behavior on our different platforms.

We may also collect information from business partners, from third parties acting on your behalf, and other platforms that help provide Services. For example, we may receive meeting data from an event registration provider.

We use your personal identifiable information to provide you with the requested services and may send you marketing and promotional material relevant to you, including invites to events and seminars, product and service offerings, to keep in contact and to provide you with news, updates and other business-to-business related information relevant to you. You may at any time ask us to delete your personal identifiable information. Please send your request using this form.

As a general rule, Tranter never rents or sells your personal identifiable information to other companies or individuals, unless we have your consent. We may share such information in any of the following limited circumstances:

• With your consent.
• To trusted businesses or persons for the sole purpose of processing your request on our behalf. Where this occurs, such parties are subject to agreements which require them to process such information only on our instructions and in compliance with this Privacy Policy and appropriate confidentiality and security measures.
• Where we are required by law or have good faith to believe that access, preservation or disclosure of such information is reasonably necessary to protect the rights, property or safety of Tranter, its users or the public.

We may store and process personal information collected on our website in any country in which Tranter or our hosting providers maintain facilities. By using our services, you consent to the transfer of your information among these facilities, including those located outside your country.

When you have created an account with us we may share information submitted under your account among all our services as well as distributors and channel partners to provide you with a seamless experience and to improve the quality of our services. We will not disclose your account information to other people or non-affiliated companies, except in the limited circumstances described in this Policy or with your consent.

We only share your Information with data platforms and cloud providers that perform services on our behalf. We share Information with companies that help us operate and support our Services. Some vendors may be located in a country other than where you live. We may also share Information with analytics and search engine providers who act on our behalf.